We ask that all bookings be made 48 hours in advance. If you need an emergency cleaning please reach out to us and we will do our best to make it happen.
We service all homes and apartments in Charleston, SC, and surrounding areas up to Columbia, SC.
Yes. Contact us so we can gauge exactly what you need in order to provide you the most competitive quote possible.
Yes! We offer construction cleaning services! Please contact us via phone, text, or email, and we’ll create a custom quote tailored to your needs.
Without a doubt a Deep Clean add on allows us the extra time to reach all of the areas that have been missed during regular cleaning in the past. This also allows our Specialists to spend more time in the areas you want us most. After the initial deep cleaning most Clients switch to a standard clean for upkeep.
Reach out to us with a call/text/email so we can tailor a package exactly how you would like.
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you’d like to handle your pet ahead of time to keep them safe and happy. Please note we do charge a $25 dollar pet fee for homes that do have pets. This fee is non-negotiable.
Declutter surfaces and floors – Pick up personal items, toys, clothes, and any clutter so our specialists can focus on cleaning rather than organizing. These simple steps will help your cleaning specialist work efficiently and leave your home spotless!
We typically send 1-2 cleaners for all jobs. If you have an exceptionally large home we can arrange for more Specialists, but have found in most cases 3 or more Specialists isn’t efficient or cost effective for you as the client.
Yes, upon request. Please understand our Specialists have personal lives. Sometimes Doctors Appointments, kids school activities and just plain ol’ vacation time conflict with scheduling. If this happens we will notify you in advance.
No. Our rates are calculated by the information you provide. Some individuals/companies are able to offer lower rates because they don’t carry liability insurance, bonding, or vet their employees. Those are things we don’t operate without.
Absolutely! We have amazing discounts for our Weekly, Bi-Weekly, and Monthly cleaning. Follow us on Facebook and Instagram for other specials.
No. Those discounts are reserved strictly for ongoing services. If you cancel after the first service you will be charged the difference in price.
If for any reason we miss something or you are not satisfied with the service please reach out to us immediately so we can come back and make it right. All re-cleans must be done within 48 hours of the original clean.
All cleanings are processed on the date of service.
We accept cancellations/rescheduling 48 hours outside of your scheduled cleaning. If you need to cancel a one time clean within 48 hours of your scheduled cleaning, you will incur a $50 cancellation fee. If you need to cancel a recurring clean within 24 hours of your scheduled cleaning, you will incur a $50 cancellation fee. Most of this fee is paid to our Specialists for them not getting paid for that day.
Scheduled times will have an arrival window within two hours of your scheduled time.