SMS Privacy Policy

This SMS Privacy Policy explains how Pearl Clean LLC collects, uses, and shares information in connection with our text messaging program. It supplements our Privacy Policy and Terms of Service.

1. Consent to receive text messages

By providing your mobile number and agreeing to receive text messages from Pearl Clean LLC, for example through our online quote or booking form, by phone, or in writing, you consent to receive the messages described below. Consent is not a condition of purchasing any goods or services.

2. Types of messages

• Appointment confirmations and reminders.
• Scheduling changes and arrival updates.
• Service follow-ups and billing notices.
• Replies to questions you send us.

3. Message frequency and costs

Message frequency varies based on your bookings and account activity. Message and data rates may apply, depending on your mobile plan.

4. How to opt out or get help

• Reply STOP at any time to unsubscribe. You will receive one confirmation message, and no further messages will be sent.
• Reply HELP for assistance, or contact us at (843) 530-1841 or [email protected].
• Carriers and Pearl Clean LLC are not liable for delayed or undelivered messages.

5. How we share information

Pearl Clean LLC may disclose Personal Data and other information as follows:

• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
• Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

6. Contact us

Questions about our text messaging program? Reach out any time: